Frequently Asked Questions
Everything you need to know about our professional repair tools and global shipping services.
What types of products does CHINA PHONEFIX SHOP provide?
We specialize in professional mobile phone repair tools, including soldering stations, microscopes, NAND programmers, screen repair kits, and high-quality replacement parts for iPhone, Android, and other electronic devices.
Do you offer international shipping?
Yes, we ship worldwide. We provide various shipping methods including DHL, FedEx, UPS, and standard postal services to ensure your tools reach you wherever you are located.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to the carrier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept a wide range of secure payment options including PayPal, major credit cards (Visa, MasterCard, American Express), Western Union, and Bank Wire Transfers.
What is your return and warranty policy?
We offer a 30-day return policy for most items. Additionally, our technical tools usually come with a 6-month to 1-year manufacturer warranty. Please contact our support team for specific product warranty details.
Are your products genuine and tested?
Yes, CHINA PHONEFIX SHOP guarantees that all branded tools are 100% original. Our technical team inspects and tests products before shipping to ensure they meet professional quality standards.